Apoorv Gupta
The App has stopped working for me from a week. Every time I open it, I get an error message asking me to upgrade. On clicking the upgrade link, it takes me to play store where there is no option to upgrade. Only options available are uninstall and open. Please look into this. In general, the App is useful to track usage and raise complaints.
2 people found this review helpful
Atria Convergence Technologies Ltd
May 21, 2020
Hi, Please share your account number for us to assist you.
Ramachandra P
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All new chatbots are the worst including for this app. There is no option to tell them the problem. We need to select within a set of options. And it will give some redirect link which was not needed in the first place. Also, they have illogical 6 month netflix plan. One option is for 6+router. Another option is 6 months with nothing else . In article it says router or additional one month for netflix, but not on app.Previously a ticket used to be created with comment, now even that is removed.
166 people found this review helpful
Atria Convergence Technologies Ltd
March 25, 2024
Hi Ramachandra, This is not the experience we want you to have. Please help us with your ACT account details to look into the issue.
K Muralikrishna
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Don't take act broadband connection. The internet is having issues most of the times and I raised 5/6 tickets within 3 weeks. The only thing technicians are doing to change the modem settings everytime. But the issue is reoccurring. The latency is very high and while doing a video/ audio call, every time the interruption is there.Really frustrated. Most of the times I am using my mobile hotspot during the teams meeting.
Atria Convergence Technologies Ltd
May 18, 2024
Hi Muralikrishna, this is not the experience we want you to have. please help us with your ACT account details to look into the issue.